Narcos

Customer Services

AVAILABILITY & ORDERING POLICY:

All Naomi Davies Jewellery is made to order and may take up to 4 weeks to be prepared for shipment. We strive to fulfill your order in a timely manner. However, due to the handmade nature of our products we ask that all customers be aware of this production window.

After your payment has cleared and your order is completed at checkout you will receive an automated email of your invoice. Please note this email may be located in your SPAM/JUNK folder if you are ordering from us for the first time.

We truly appreciate your support of our products. If any issues arise with your order, we will communicate with you immediately and work to resolve it.

If you would like something made to order, please don’t hesitate to contact us

 

REFUNDS, RETURNS & EXCHANGES:

We do not accept returns as all of our jewellery is handmade to order. However there are certain exemptions to this, feel free to contact info@naomidavies.co.uk to discuss your particular situation.

In some cases we will allow exchanges.

 

SHIPPING, TAXES AND DUTIES:

//All shipping rates are calculated through UPS and all packages are insured at their full value to protect your merchandise. // Need to Amend!

Postage insurance….